Netbackup Status Code 45 When Backing up Locally.

I've got a Netbackup 6.5 error. This setup has just been installed.

We have a server with a directly connected autoloading SCSi tape drive. the server needs to be backed up locally to this drive. The data also needs to be encrypted. (But haven't got that far yet)

So I've made this server both the Netbackup Master server and also the Media server. Tape drive seems to have installed fine, and can happily churn out a catalog backup and inventory the libary

To test it backing up an actual file to tape, I've just created a policy backing up one file. When run, it fails with status code 46.

When I run vxlogview, the line that jumps out at me as being the problem is:

"The NBU client version is incompatible with the NBU master server."

But as the server that I am trying to back up is also the master and media server, it won't let me install a client onto the machine. What do I need to do to get local backups working? After this comes the next hurdle of getting encryption working, but I can't approch that issue until I can actually get non-encrypted data backed up!


The whole output of vxlogview -i 121 is:

23/01/2008 12:10:54.328 [stringManipulation.cpp:Sp lit()] Invalid input parameters, exiting, line=49
23/01/2008 12:11:49.093 V-128-754 [regutils.cpp:GetRegistryS tring2()] Could not get data from the following registry key: HKEY_LOCAL_MACHINE\SOFTWAR E\VERITAS\ VCS\Base\H omeDirecto ry, return code = 2
23/01/2008 12:11:50.765 V-128-754 [regutils.cpp:GetRegistryS tring2()] Could not get data from the following registry key: HKEY_LOCAL_MACHINE\SYSTEM\ CurrentCon trolSet\Se rvices\MSS QLSERVER\I magePath, return code = 2
23/01/2008 12:11:50.953 [CBmrSaveCfg.cpp:sendDisco very()] BMROP_IMPORT failed, rc=199
23/01/2008 12:11:50.953 [Error] V-121-27 Failed to import Config file.
23/01/2008 12:11:50.953 [CBmrSaveCfg::discover()] Failed sending the discovery, rc=199, mode=1
23/01/2008 12:11:50.953 [Error] V-121-21 Failed sending the discovery.
23/01/2008 12:11:50.953 [main.cpp:bmrmain()] The NBU client version is incompatible with the NBU master server.
23/01/2008 12:11:50.953 [Error] V-121-71 The NBU client version is incompatible with the master server.
23/01/2008 12:36:53.906 [stringManipulation.cpp:Sp lit()] Invalid input parameters, exiting, line=49
23/01/2008 12:37:48.578 V-128-754 [regutils.cpp:GetRegistryS tring2()] Could not get data from the following registry key: HKEY_LOCAL_MACHINE\SOFTWAR E\VERITAS\ VCS\Base\H omeDirecto ry, return code = 2
23/01/2008 12:37:50.015 V-128-754 [regutils.cpp:GetRegistryS tring2()] Could not get data from the following registry key: HKEY_LOCAL_MACHINE\SYSTEM\ CurrentCon trolSet\Se rvices\MSS QLSERVER\I magePath, return code = 2
23/01/2008 12:37:50.093 [CBmrSaveCfg.cpp:sendDisco very()] BMROP_IMPORT failed, rc=199
23/01/2008 12:37:50.093 [Error] V-121-27 Failed to import Config file.
23/01/2008 12:37:50.109 [CBmrSaveCfg::discover()] Failed sending the discovery, rc=199, mode=1
23/01/2008 12:37:50.109 [Error] V-121-21 Failed sending the discovery.
23/01/2008 12:37:50.109 [main.cpp:bmrmain()] The NBU client version is incompatible with the NBU master server.
23/01/2008 12:37:50.109 [Error] V-121-71 The NBU client version is incompatible with the master server.


The detailed status of the failed job is below:

23/01/2008 12:36:53 - collecting BMR information
23/01/2008 12:36:53 - connecting
23/01/2008 12:36:53 - connected; connect time: 00:00:00
23/01/2008 12:36:53 - transferring BMR infomation to the master server
23/01/2008 12:36:53 - connecting
23/01/2008 12:36:53 - connected; connect time: 00:00:00
23/01/2008 12:36:53 - requesting resource Any
23/01/2008 12:36:53 - requesting resource SERVERNAME.NBU_CLIENT.MAXJ OBS.127.0. 0.1
23/01/2008 12:36:53 - requesting resource SERVERNAME.NBU_POLICY.MAXJ OBS.LocalH ostTest
23/01/2008 12:36:53 - granted resource SERVERNAME.NBU_CLIENT.MAXJ OBS.127.0. 0.1
23/01/2008 12:36:53 - granted resource SERVERNAME.NBU_POLICY.MAXJ OBS.LocalH ostTest
23/01/2008 12:36:53 - granted resource A00005
23/01/2008 12:36:53 - granted resource HP.ULTRIUM3-SCSI.000
23/01/2008 12:36:53 - granted resource SERVERNAME-hcart3-robot-tl d-0
23/01/2008 12:36:53 - estimated 0 kbytes needed
23/01/2008 12:36:53 - begin Parent Job
23/01/2008 12:36:53 - begin Bare Metal Restore , Start Notify Script
Status 26
23/01/2008 12:36:53 - end Bare Metal Restore , Start Notify Script; elapsed time: 00:00:00
23/01/2008 12:36:53 - begin Bare Metal Restore , BMR Save
23/01/2008 12:36:53 - started process bpbrm (4140)
23/01/2008 12:37:49 - Error bpbrm(pid=4140) BMRERR: Received BMR error: The driver for HP NC373i Virtual Bus Device is not compatible with Windows PE. You may need to create a driver package that is Windows PE compatible to restore this system using Bare Metal Restore. (1)
23/01/2008 12:37:50 - Error bpbrm(pid=4140) BMRERR: Received BMR error: Failed to import Config file. (1)
23/01/2008 12:37:50 - Error bpbrm(pid=4140) BMRERR: Received BMR error: Failed sending the discovery. (1)
23/01/2008 12:37:50 - Error bpbrm(pid=4140) BMRERR: Received BMR error: The NBU client version is incompatible with the master server. (1)
23/01/2008 12:37:50 - end writing
Status 1
23/01/2008 12:37:55 - end Bare Metal Restore , BMR Save; elapsed time: 00:01:02
23/01/2008 12:37:55 - begin Bare Metal Restore , Policy Execution Manager Preprocessed
Status 46
23/01/2008 12:47:59 - end Bare Metal Restore , Policy Execution Manager Preprocessed; elapsed time: 00:10:04
23/01/2008 12:47:59 - begin Bare Metal Restore , Stop On Error
Status 0
23/01/2008 12:47:59 - end Bare Metal Restore , Stop On Error; elapsed time: 00:00:00
23/01/2008 12:47:59 - begin Bare Metal Restore , End Notify Script
Status 26
23/01/2008 12:47:59 - end Bare Metal Restore , End Notify Script; elapsed time: 00:00:00
Status 46
23/01/2008 12:47:59 - end Parent Job; elapsed time: 00:11:06
server not allowed access(46)


Any help would be greatly appreciated!