Changes to the guidance on ownership and destruction of files

Back in the day when a file was a cardboard folder containing papers we looked at the question of ownership of files and when the file could be destroyed. We agreed that the majority of the contents of the file were the property of the client.

Files are now more likely to be digital but the principle still holds true that most of the file belongs to the client.

Key points

• Recommended retention periods have not changed
• Law firms have to comply with the General Data Protection Regulation, just like all other organisations that process personal data. Firms should set out information for clients in their terms of business letters covering security and retention of personal data
• Law firms are data controllers in relation to the personal data that they hold for their employees, clients and third parties
• If a file is transferred by mandate it is matter of judgment whether a file should be copied, but copying may be prudent from a risk management perspective. The costs should be borne by the solicitor and the intention to retain a copy of the file should be explained in the terms of business letter
• A solicitor’s obligations to comply with GDPR need to be considered when deciding the specific date beyond which the obligation to hold a client's own documents can be said to expire. Deeds or other documents constituting or evidencing rights may need to be preserved if it can be argued that they continue to be of value.

More information

A reference to GDPR has also been made in the Guide to Client Communication. More information on GDPR compliance can be found in our guide to GDPR.

Questions on our guidance can be directed to Professional Practice.

The Ownership and Destruction of Files

Who owns what in files? The answer is not entirely straightforward and, drawing on the opinion of Counsel, the Society has produced this guidance which we hope will deal with the main queries which arise

B4: Client Communication Generally

This rule requires solicitors to provide information in writing to clients about certain specific matters namely